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1. What is a domain name?

A domain name is the digital address of your website. Anyone wanting to visit your website needs to enter your domain name in the address bar of a web browser. For example: choose.domains. Once you have registered your domain name, nobody else can register the same one.

Domain names are only registered for use for a period of time, usually one year. Unless the registration is renewed before this period has expired, after this time anyone else may be able to register the same domain and claim ownership for a further period.

2. Why should I get a domain name?

Domain name was needed so that internet users can find the site online easily. It is the best tool to introduce your business to the public; businesses often register domains to protect them from cyber-squatting or unauthorized use.

3. What are TLD and 2LD domain names?

Dot Com (.com) was the first domain type to be introduced and is considered a top level domain or TLD. Top level domains include any that contain only one suffix — for example .net, .info, .biz and so on.

Second level domains or 2LDs are domain names containing another level after the .com or .co suffix. For example, .com.my is a second level domain style as it contains an additional suffix after the .com that shows the website originates in Malaysia.

4. What is gTLD?

All domain names are categorised into groups that are generally defined by their extensions, commonly known as generic Top Level Domains (gTLD). gTLD categories such as .com, .net, and .org, domains are often used to represent a commercial enterprise, network, or organisation. Other examples of gTLD are .biz, .name or .pro, although these are restricted.

Some domain registrations require proof of eligibility according to established guidelines. Further restrictions apply to domains sponsored by government agencies or organisations; such as educational (.edu), government (.gov), military (.mil), and international (.int) institutes.

The list of gTLDs is ever-growing. The newly added gTLDs are also known as ‘new gTLDs’. These days several websites want to be recognised by their domain name hence they choose to suffix a new gTLD (Eg: .club, top, cyou etc.) instead of the traditional .com to serve their website’s purpose.

5. What is ccTLD?

A country code Top Level Domain (ccTLD) is a second-level domain intended for use by individuals, organisations or companies registered and/or residing in a particular country, sovereign state or dependent territory. Each country has its own country code. In the USA the country code is .us, while the Australia code is .au. The ccTLD for Malaysia is .my.

6. What is DNS?

DNS or Domain Name System is a hierarchically organized system of data bases responsible for mapping of domain names into corresponding IP addresses.

7. What is WHOIS?

WHOIS is a database containing contact and registration information for domain names. By searching it you can discover a number of things about the domain’s ownership and registration.

A WHOIS search result will throw up a lot of information. Here’s what it all means:

8. What do email addresses have to do with domains?

Email relies on a domain name to work. Once you have a domain name, it is easy to create your own email address of you@yourdomain.com. Many people register domain names purely to have their own email address instead of relying on Hotmail, Gmail or any free email services.

9. Someone has registered the domain name I want. Can I dispute it?

Domain names are registered on a first-come-first-served basis; however, disputes can be raised between parties when one has a trademark on the name or can show abusive registration of the name. Such being the case, the registrar must follow the Uniform Domain Name Dispute Resolution Policy (UDRP), which means they will not cancel, suspend or transfer the domain name until such time as an agreement, court action or arbitration has been reached.

10. What happens if my domain name registration expires?

Domain names that are no longer in use with registration that has been allowed to lapse are considered expired. This period extends for 30 days, during which you can renew your registration if you wish. If you have not renewed within these 30 days, there is a further 30-day period known as the redemption period during which you can recover the domain for a fee. Five to seven days after the redemption period has ended, the domain name will be released as available for anyone else to register.

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